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Service (design) in your pocket
Various service providers are increasingly linking their services with the mobile phone world. Quite soon a service provider’s mobile app would be considered “must be” just like a web page used to be...
View ArticleIdeation and Concept Design #1
“Unless we invent a better future, we won’t have one of any kind”–Arthur C. ClarkeIdeation and concept design are key elements of service design. In the current socio-cultural and financial environment...
View ArticleService design in public sector – some ideas inspired by Erik Vest’s...
Many small useful ideas grow from the local community. The local community is the first to notice and experience at the grassroots level what is needed.One of such local initiatives advanced by the...
View ArticleThe relationship between art and design
Visionary Bruno Munari wrote already 1960th: “Today it has become necessary to demolish the myth of the ‘star’ artist who only produces masterpieces for a small group of ultra-intelligent people. It...
View ArticleFrom problems to opportunities
Service design is growing in importance, especially in multidisciplinary schools. In Lahti University of Applied Sciences (LUAS) service design education has a major role. Visions and pedagogy are...
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New book: Hyvinvointipalvelut 2.0 out now!
The book ”Hyvinvointipalvelut 2.0” will be published at the OLO.MUOTO’10 event. It is a part of Lahti University of Applied Sciences publications series. The book discusses what the future of welfare...
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Cloud Company: a New Approach to Service Design in the Digital Era
Cloud has been used as a metaphor for the Internet. Cloud computing has been used as a metaphor for a technological paradigm shift in the way how we run and utilize software and information on the...
View ArticleHomo ludens, Homo creativus, Homo connectus - Some Profiles of (Future) Human...
I have already earlier written about homo ludens and the new ethos of creativity. It is pretty interesting how the notion homo ludens has become popular in the contemporary discussion.It seems we have...
View ArticleInsight to the research results: Changing Values
Changing values refer to slow global socio-cultural change from traditional values, collectivism, and religion towards individualism, liberal values, experience orientation, and secularism....
View ArticleDownload Service Design Magazine, Research Book and Poster
Service Design Magazine highlights fresh, global phenomena related to the outcomes of service design, city planning, drama and interaction studies, and futures research.Download Service Design Magazine...
View ArticleThe service sector in the winds of changes, vol. 2 – Key spheres of the...
Extensive impact of the IT sectorThe service sector is largely affected by the continuing development in the IT sector as more and more new interfaces are emerging. They have not yet developed in a...
View ArticleThe service sector in the winds of changes, vol. 3 – How to present the...
Service design is still a relatively unknown idea for Estonian (small) firms. Training events for start-up firms are based mainly on business plans logic for the time being. Yet it would be important...
View ArticleThree questions and answers on the implementation of service design in the...
Has the practice of developing public services changed? The experience of cities and countries shows that some shifts in practices can be observed. Until recently, public services have been developed...
View ArticleServices and service design in the environment-concerned world
The Club of Rome, a think-tank addressing global problems, published 40 years ago its famous report predicting that the world is approaching the limits of its ecological sustainability. The Club of...
View ArticleThe service sector in the winds of changes, vol. 1 – Trends in the service...
The service sector in the world context – what kind of changes are taking place?The export of services in the world has increased, grown several times in the past decade. Services are not that easy to...
View ArticleLife’s rankings – vol 1
The Forbes magazine recently published the rankings of the choice of profession. The ranking was based on the average rate of unemployment among recent graduates and the average annual salary. The TOP...
View ArticleLife’s rankings – vol 2
The blog about Life’s rankings – vol 1 showed that the creative jobs are still described as less favourable than „hard“ jobs in some rankings. Here we want to show that creative competences are the...
View ArticleEditorial
In Finland and Estonia, we easily believe that people have betterknow-how in the U.S. and the UK than here in NorthernEurope. That is not necessarily the case when we are speakingabout concept design,...
View ArticleDesign and life once we reach Singularity - Scenario one “Frustration”.
In 2020, right after reaching the tipping point of singularity, we realized that machines can do anything that humans can, and usually much more efficiently. At first humans were kept as supervisors,...
View ArticleFuture of Work (# 2)
What is the Future of Work? Regarding this issue I was interviewed by Welcome to Finland magazine some months ago.It has been said that the future worker is either in a big trouble or the winner of his...
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